"I know that you believed that you understood what you think I said, but I am not sure you realize that what you heard is not what I meant" :) is a quote I read on Facebook tonight.
Communication, spoken or written, requires two parts - the giver and the receiver. No matter how it is delivered, the receiver may muddle the reception with their own interpretation and there is no absolute way to prevent miscommunication. The key is to choose the right delivery for the most important audience for the specific message and if at first you do not succeed, try, try again.
No comments:
Post a Comment